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Privacy Policy

Effective from: 11/05/2025

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​This Privacy Policy outlines how The Rooted Path collects, uses, stores, and protects your personal information when you interact with our website or services.

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1. Who We Are

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The Rooted Path provides team coaching, group wellbeing retreats, and organisational development services.
Website: www.therootedpathretreats.com
Contact: therootedpathretreats@gmail.com

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2. What Information We Collect

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When you contact us, book a service, or fill out a form, we may collect:

  • Organisation name and contact name

  • Email address

  • Phone number

  • Organisation or team details

  • Preferences and responses from coaching needs surveys

  • Any other details you voluntarily provide (e.g., accessibility or wellbeing notes)

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3. How We Use Your Information

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We collect your information to:

  • Respond to enquiries and manage bookings

  • Deliver personalised coaching and retreat experiences

  • Send updates related to your session or booking

  • Improve our services based on your feedback

  • Comply with any legal obligations

We will never sell or share your personal data with third parties for marketing purposes.

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4. Lawful Basis for Processing

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We process your information based on:

  • Consent – when you voluntarily provide your data via our forms

  • Contract – when you book a service with us

  • Legitimate interests – for follow-ups and service improvement

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5. How We Store and Protect Your Data

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  • Your information is stored securely through Wix’s protected systems and email platforms.

  • We take appropriate measures to protect your data from unauthorised access, alteration, or loss.

  • Data is retained only for as long as needed to fulfil the purpose it was collected for, or as required by law.

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6. Your Rights Under GDPR

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You have the right to:

  • Access a copy of your data

  • Request correction or deletion

  • Withdraw your consent at any time

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, email us at [therootedpathretreats@gmail.com].

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7. Cookies

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Our website may use cookies to improve your browsing experience and collect anonymised usage data. You can adjust your cookie preferences through your browser settings.

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8. Third-Party Tools

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We may use trusted third-party tools (e.g., Wix Forms, Google Analytics, scheduling software) which also comply with data protection regulations.

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9. Updates to This Policy

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We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.

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10. Contact Us

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If you have any questions or concerns about how your data is handled, please contact:

The Rooted Path
Email: therootedpathretreats@gmail.com

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